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Terms of Service

Desvy, A 3E Solutions  Ā·  Ontario, Canada  Ā·  Effective Date: March 28, 2026  Ā·  Last Updated: March 28, 2026
Please read these Terms of Service ("Terms") carefully before using the IshopLocal platform operated by Desvy, A 3E Solutions ("Desvy", "we", "us", "our"). By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Platform. These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

1. Acceptance of Terms

By creating an account, accessing, or using IshopLocal (the "Platform"), you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to these Terms. If you are using the Platform on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. Description of Services

IshopLocal provides product origin verification, MapleScoreā„¢ economic intelligence scoring, certified Canadian alternative product recommendations, 3EP certification services, PrimeWave regional analytics, and related B2B tools. The Platform is provided as a software-as-a-service (SaaS) on a subscription and/or pay-per-use basis.

3. User Accounts

  • You must provide accurate, current, and complete information when registering.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must notify us immediately at contact@ishoplocal.ca of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.
  • One account per individual or business entity unless expressly authorized by Desvy.

4. Subscription Plans and Billing

  • Free Plan: No charge. Includes unlimited scans and standard features.
  • Pro Plan: $5.00 CAD per month. Includes receipt analysis, PrimeWave personal dashboard, and data export.
  • Business Plan: $99.00 CAD per month. Includes sponsored rankings, B2B dashboard, certification fast-track, and API access.

All paid subscriptions are billed monthly in advance via PayPal. Prices are in Canadian dollars and are subject to applicable taxes. Desvy reserves the right to change pricing with 30 days written notice to registered users.

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel at any time through your account settings or by contacting contact@ishoplocal.ca. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months, except as required by the Ontario Consumer Protection Act, 2002.

5. Ontario Consumer Protection Act Compliance

If you are a consumer resident in Ontario, you have rights under the Consumer Protection Act, 2002, S.O. 2002, c. 30, Sched. A, including:

  • The right to receive a written copy of your agreement;
  • The right to cancel an internet agreement within 7 days of receiving a written copy if the agreement does not comply with the Act;
  • The right to a chargeback for services not provided.

Nothing in these Terms limits or excludes any rights you have under applicable Canadian consumer protection legislation that cannot be waived by contract.

6. Sponsored Rankings and Affiliate Links

The Platform's alternatives list may include sponsored product placements. Sponsored products are clearly labelled as "Sponsored." Desvy receives compensation from brands that purchase ranking slots. Affiliate links in the alternatives list may generate commission revenue for Desvy when users click through and purchase. The presence of a sponsored listing does not imply endorsement of the product's quality beyond its verified MapleScoreā„¢.

7. 3EP Certification

The 3EP certification issued by Desvy constitutes a representation that the product data submitted by the brand at the time of certification was verified against available sources and hashed/signed at that point in time. Desvy does not independently audit manufacturing facilities. Certifications are based on declared data and available government and public databases. Desvy makes no warranty as to the ongoing accuracy of certified product data after the certification date.

8. Intellectual Property

All content, software, trademarks, and technology on the Platform — including IshopLocalā„¢, MapleScoreā„¢, PrimeWaveā„¢, the 3EP Certification system, and Janelle — are the exclusive property of Desvy, A 3E Solutions and are protected by Canadian copyright, trademark, and intellectual property law.

You may not copy, modify, distribute, sell, or create derivative works from any part of the Platform without our express written consent. The IshopLocal API may be accessed under a separate API licence agreement available to Business plan subscribers.

9. Prohibited Uses

You agree not to:

  • Submit false, misleading, or fraudulent product data;
  • Attempt to reverse engineer, decompile, or tamper with the Platform;
  • Use automated tools to scrape or abuse the API beyond your plan limits;
  • Circumvent rate limiting, authentication, or security controls;
  • Use the Platform to facilitate any activity that violates Canadian federal or Ontario law;
  • Impersonate Desvy or any other person or entity;
  • Interfere with the Trust Ledger integrity or attempt to forge certifications.

10. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. Desvy does not warrant that origin data is 100% accurate, complete, or current. Product origin determinations are confidence-scored estimates based on available data sources.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Desvy, A 3E Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Platform, even if Desvy has been advised of the possibility of such damages.

Desvy's total liability for any claim arising under these Terms shall not exceed the amount you paid to Desvy in the 3 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Desvy, A 3E Solutions, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.

Before initiating legal proceedings, you agree to contact us at contact@ishoplocal.ca and attempt to resolve the dispute informally within 30 days.

14. Changes to These Terms

We may update these Terms at any time. We will provide at least 14 days notice of material changes by email to registered users and by posting the updated Terms at ishoplocal.ca/terms. Continued use of the Platform after the effective date constitutes your acceptance of the revised Terms.

15. Termination

We may suspend or terminate your access to the Platform at any time for breach of these Terms, fraudulent activity, or for any other reason with reasonable notice. Upon termination, your right to use the Platform ceases immediately. Sections 8, 10, 11, 12, and 13 survive termination.

16. Contact

Desvy, A 3E Solutions
Ontario, Canada
Legal & Compliance: contact@ishoplocal.ca
Platform: ishoplocal.ca
Ā© 2026 Desvy, A 3E Solutions — All rights reserved. Ontario, Canada.
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